HyVac Lead Times

Lead Times

New Pumps - Lead times for the different HyVac pumps vary depending on pump and sometimes seasonality. Certain pumps get a scarce during certain times of the year. As a general rule of thumb. 0-2 weeks after receipt of order (ARO) although we have made more and more efforts to keep finished pumps on the shelf ready to go. We basically stock a bare pump, then mount it to a base with the motor configuration spelled out by the purchase. This can take a couple days to get scheduled. For customers of record, we have many times "jumped through the hoops" and shipped a pump the same day. Special motor configurations like explosion proof, three phase or European voltages typically take a little extra time for us to locate and get in stock.

RGA's and repairs - We try and schedule these to move them through but without a doubt like any business we get behind. Please allow 2-3 weeks after receipt of your pump.